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Internal Sales Account Manager
Salary: £18,000 per annum bonuses (£22'500 OTE)
Hours: Monday – Thursday: 8.30am to 5pm
Friday: 8.30am – 3pm
Holidays: 25 days plus 5 extra days at Christmas.
Established in 1977, this is a family run business that supplies builders/plumbers merchants and bathroom showrooms with bathroom and kitchen taps, showers and accessories.
Aim of the role:
Internal Sales Account Manager is required to join our busy sales team the role is entirely office based. The candidate will need to have excellent customer service manners and will be required to work within a set territory to manage existing customer accounts and build new business
Daily administrative duties including filing, invoicing and post will be required as a shared job.
Building and maintaining relationships with customer base in order to increase revenue. Job requires you to spend a minimum of 4-5hrs making outgoing calls per day.
Identify and contact new potential customers within your given customer base.
Answering incoming calls both to your direct line and the main company number – taking orders and dealing with customer queries.
Work to performance related targets and achievable sales targets.
Up-selling and direct selling to existing customer base.
Maintain internal database and CRM system.
Excellent, confident communication skills – ability to build relationships over the telephone.
Experience in customer service to provide friendly and helpful advice.
Ability to work under pressure.
Ability to work well in a busy team.
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