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New Business Support Administrator

£18000 - £18500 per annum
PLEASE CONTACT

Lisa Barnes

0161 484 3800

Job Description

We are recruiting for an administrator to work for our busy office in Denton. 

The ideal candidate with have strong administration skills and also understand new business procedures.

Your main day to day duties will include but not be limited to the following....

 

  • Provide administration support to the BDU team
  • Send Welcome Packsto new customers
  • Process rebate letters for customers
  • Monitoring and using CRM
  • Handling distribution of marketing flyers
  • Contact customers who have submitted incomplete application forms with a view to resolving the issues
  • Arrange samples/brochures/presenters direct to ASMs as necessary
  • Vetting new accounts - verify and set up new accounts, contact customers and arrange brochures samples to go out; after first order placed pass on to internal BDC
  • Database cleansing
  • Set up new customers on the Access system and online ordering
  • ADM scanning and filing
  • Ad Hoc Admin      


You will need strong administration & PC skills and have a confident telephone manner.

Experience in a similar role is essential.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


This job has now been filled but you may be interested in:

 

Sale Administrator (Part Time mat leave)

SAVE
£9200 per annum

Sales Administrator (Maternity Cover – February - December)
20 hours per week
Monday – Friday 10:30 – 14:30
Based in Denton
Salary: £9,200
 
The Role:
We are looking to recruit an experienced Sales Administrator to join our well-established and highly reputable kitchen door and accessories company in Denton, Greater Manchester.
 
General Description:
Working in the fast-paced, quality driven, Sales Department dealing with customers via the telephone and email, processing orders, dealing with enquiries and resolving complaints.
 
Key Tasks:

  • Managing incoming and outgoing calls to high quality business standards.
  • Working with own initiative to fully utilise available data to answer queries and resolve issues.
  • Working to service delivery KPI’s
  • Dealing with customer enquiries on products, pricing, delivery schedules and more.
  • Processing high volumes of orders accurately onto the inhouse system.
  • Ensuring customers adhere to agreed payment terms, including taking credit card payments verbally.
  • General office administration with electronic filing.
  • Multi-tasking, managing numerous time critical workloads.
  • Working to fixed business deadlines.
  • Working collaboratively with multiple departments to achieve acceptable customer outcomes.

 
Candidate specification:
The ideal candidate will be passionate about customer service, be polite, articulate and used to a fast-paced customer service environment, working to deliver service KPI’s and customer outcomes.
 
You must be experienced with Inbound service enquiries via phone and email, query resolution and order processing.
 
Work experience/Educational requirements:

 

  • Experience of working in a similar role
  • IT literate in Microsoft
  • Good customer service skills
  • Excellent telephone manner
  • Must be able to work as part of a team and use own initiative
  • Good time keeping along with attention to detail are key
  • Must show a willingness to learn about the business
  • Educated to a GCSE standard

 
encourage and support the improved health and wellbeing of its employees. TKC does this through the following benefits:

 

 

  • Competitive salary
  • Clean modern, specious and well-appointed offices
  • Fresh Fruit provided to support healthy eating
  • Free filtered water
  • Two communal staff break areas.
  • Staff discount available on business products
  • Social events
  • Wellness plan available to employees after 2 years’ service
  • Extra day annual leave from your 5th year
  • 23 days annual leave plus standard bank holidays

 

  • Staff saving scheme
  • Long service bonuses
  • Relaxed dress code
  • Subsided gym membership & boot camp sessions twice a week (off-site)
  • Cycle to work scheme (once a year)
  • Reduced cost Costco membership
  • Death-in-service

 
Temp Role

 

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