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Business Administrator

£18000 per annum
PLEASE CONTACT

Lisa Salt

0161 484 3800

Job Description

Business Administrator

About Us

Working for a leading trade supplier to the UK and Ireland’s kitchen and bedroom industry, offering a vast range of doors, accessories and components to trade customers for almost 30 years! Priding themselves on the exceptional service and solutions they offer.


Easy to reach location via Bus, Tram or Road, next to the M60 Motorway Network with free onsite parking available.
Job Location:                    Denton, Manchester                     
Standard Pay Rate:          £18,000                                                                                         
Working Hours:                Full time, permanent, 40 hours                                                              
Days of Work:                   Monday to Friday                                         
 

Specifics 

  • Confident telephone manner
  • Excellent communicator
  • Experience in Access Supply Chain (advantageous)
  • Good time keeper
  • Eye for detail
  • A good telephone manner
  • Keen to learn about business

Key Tasks

 

  • Quote chasing
  • Scanning and filing documents onto the management system
  • Monitor Company Vehicles run to ensure appropriate utilisation
  • Ensure carrier updates are dealt with in a timely manner
  • Facilitate with next order provision throughout the day
  • Support with the daily Order Value Report
  • Support with the Ring Round Order Value Information Report
  • Support Accounts on Stop, Liaise with the Finance Department
  • Complete Internal Cases from CRM in a timely manner to ensure minimal impact to Customer Support
  • Releasing of Back Orders
  • Monitoring Pending Orders
  • Monitor Online Orders
  • Monitor the Allocations and Over Allocations Reports
  • Postal duties
  • Photocopying
  • Taking telephone messages

 
What we need from you

 

 

  • Be confident in communicating with your colleges and the customers.
  • Have strong communication skills both verbal and written.
  • Have the ability to multi task and prioritise tasks.
  • Deliver on promises made to our customers.
  • Be enthusiastic, self-motivated and proactive.
  • Be willing to ask for help when needed.
  • Be a strong team player.
  • Have experience using a computer with good keyboard skills.
  • Have a working knowledge of Microsoft applications (Word/Excel/Outlook)

 
 
Follow us on Facebook @xpress solutions recruitment ltd to get the latest jobs straight to your phone.
We are Xpress Solutions and we value you by:

 

 

  • Offering you jobs with the leading employers in the area.
  • Appropriate rates of pay for the work you will be doing.
  • Paying you ON TIME for the work you have done.
  • Always at the end of the phone if you need to speak to us.

Xpress Solutions acts as an employment agency for temporary or permanent staff. Please visit www.xpresssolutions.co.uk for all of our vacancies and to read our terms and conditions.

 

 


This job has now been filled but you may be interested in:

 

Sales Administrator

SAVE
£16500 - £17000 per annum

Sales Administrator  
 
The Role:
We are looking to recruit an experienced Sales Administrator to join our well-established and highly reputable kitchen door and accessories company in Denton, Greater Manchester.
 
General Description:
The Sales Administrator is responsible for dealing with customers via the telephone and email, processing orders, dealing with enquiries and resolving complaints.
 
 
Hours: Days 40 hours per week
Days of work: Monday – Friday
Location: Based in Denton
Salary: £16,500 - £17,000
 
 
Key Tasks:

  • Managing incoming and outgoing calls to high quality business standards.
  • Working with own initiative to fully utilise available data to answer queries and resolve issues.
  • Working to service delivery KPI’s
  • Dealing with customer enquiries on products, pricing, delivery schedules and more.
  • Processing high volumes of orders accurately onto inhouse system.
  • Ensuring customer adhere to agreed payment terms, including taking Credit Card payments verbally.
  • General office administration with electronic filing.
  • Multi-tasking, managing numerous time critical workloads.
  • Working to fixed business deadlines.
  • Working collaboratively with multiple departments to achieve acceptable customer outcomes.
  • Managing the painted order schedule.
 
Candidate specification:
The ideal candidate will be passionate about Customer Service, be polite, articulate and used to a fast-paced customer service environment, working to deliver service KPI’s and customer outcomes. You must be experienced with Inbound service enquiries via phone and email, query resolution and order processing.
 
Work experience/Educational requirements:
  • IT literate in Microsoft
  • Good customer service skills
  • Excellent telephone manner
  • Must be able to work as part of a team and use own initiative
  • Good time keeping along with attention to detail are key
  • Must show a willingness to learn about the business.
Educated to a GCSE standard 
 
Our client recognises that conflicting priorities between work and personal life can affect employee productivity and stress levels and impact upon work performance.
 
Benefits include (Once probation has been passed)
 
  • Clean modern, specious and well-appointed offices
  • Fresh Fruit provided to support healthy eating
  • Free filtered water
  • Two communal staff break areas.
  • Staff discount available on business products
  • Social events
  • Wellness plan available to employees after 3 years’ service
  • Extra day annual leave from your 5th year
  • 23 days annual leave plus standard bank holidays
  • Staff saving scheme
  • Long service bonus
  • Relaxed dress code
  • Subsided gym membership & boot camp sessions twice a week (off-site)
  • Cycle to work scheme (once a year)
  • Death-in-service
 
From the moment that you join the team we aspire to make your employment experience an outstanding and engaging one, our client are a  passionate and proud company. It is this vigour and attitude that helps us execute well every day. If you are enthusiastic and thrive in a collaborative and friendly environment then we invite you to learn more, explore opportunities and discover a place for you.
 
Follow us on Facebook @xpress solutions recruitment ltd to get the latest jobs straight to your phone.
We are Xpress Solutions and we value you by:
  • Offering you jobs with the leading employers in the area.
  • Appropriate rates of pay for the work you will be doing.
  • Paying you ON TIME for the work you have done.
  • Always at the end of the phone if you need to speak to us.
Xpress Solutions acts as an employment agency for temporary or permanent staff. Please visit www.xpresssolutions.co.uk for all of our vacancies and to read our terms and conditions.

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